# 电商机器人

- [电商机器人功能介绍](https://bothub.gitbook.io/project/advanced-tool/ec-bot/ec-bot-introduction.md): Bothub 为电商提供一套完整的 Messenger 客服解决方案。使用电商机器人，顾客可以方便地查询订单状态、物流、咨询人工客服、查看热卖商品及商店活动。 商家仅需在 Bothub 后台完成订单接口对接、编辑话术和图片，即可开始使用电商机器人的全部功能。 电商机器人共有六部分功能，下面从顾客使用角度一一介绍。
- [配置你的电商机器人](https://bothub.gitbook.io/project/advanced-tool/ec-bot/configure-your-ec-bot.md): 在这里，教你怎样配置你的电商机器人
- [顾客查询](https://bothub.gitbook.io/project/advanced-tool/ec-bot/customer-enquiries.md): 可提供商户订单&包裹状态的查询功能，是客户自助解决问题的高效方案。
- [商家推送](https://bothub.gitbook.io/project/advanced-tool/ec-bot/merchant-sending.md): 可提供商户推送订单回执&物流状态更新，是客户自助解决问题的高效方案。
- [场景应用：顾客查询订单 & 包裹](https://bothub.gitbook.io/project/advanced-tool/ec-bot/custom-webhook.md): 特定场景配置指南：顾客查询订单 & 包裹信息。
- [场景应用：推送订单回执](https://bothub.gitbook.io/project/advanced-tool/ec-bot/order-receipt.md): 特定场景配置指南：推送订单回执
- [场景应用：推送订单回执（旧版SDK）](https://bothub.gitbook.io/project/advanced-tool/ec-bot/order-receipt-old-version-sdk.md): 特定场景配置指南：推送订单回执
- [场景应用：包裹更新提醒](https://bothub.gitbook.io/project/advanced-tool/ec-bot/package-update.md): 特定场景配置指南：包裹状态更新
- [场景应用：购物车召回配置](https://bothub.gitbook.io/project/advanced-tool/ec-bot/abandoned-cart.md): 特定场景配置指南：购物车召回
- [场景应用：购物车召回配置（旧版SDK）](https://bothub.gitbook.io/project/advanced-tool/ec-bot/abandoned-cart-old-version-sdk.md): 特定场景配置指南：购物车召回


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.